Business Support Assistant (ISU) Vacancy-Job Ref: ACUAEWFP/2910/202162

Business Support Assistant (ISU) Vacancy-Job Ref: ACUAEWFP/2910/202162

Dubai (United Arab Emirates)

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WHY WORK AT WFP?

SAVING & CHANGING LIVES ⤠Make a difference the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌠Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives. How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you’d find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE â­ Reach beyond yourself and discover your true potential. WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations.

ORGANIZATIONAL CONTEXT

At this level, work is carried out under close supervision and job holders are expected to produce organised and accurate work.

JOB PURPOSE

To deliver a limited number of routine business support tasks, to ensure that staff are effectively supported. Job Title: Business Support Assistant (ISU)

Level: SC 2

Salary: Starting from AED 8,016.42 per month (inclusive of pension), plus medical insurance and other entitlements. Duration of Employment: 12 months with possibility of extension Under the overall guidance and the direct supervision of the Senior Administration/Finance Associate, based in Dubai-UAE, the incumbent shall have the following duties and responsibilities: KEY ACCOUNTABILITIES (not all-inclusive)

Receiving and directing incoming telephone calls, taking messages, and delivering messages professionally and efficiently.
Provide front desk duties by welcoming visitors, directing them to the appropriate personnel, respond to queries of visitors and provide assistance.
Collect, sort and disseminate correspondence, reports and other materials, to meet the required demands of staff to time standards.
Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, in order to provide a timely and accurate response to enquiries.

Support the maintenance of office files, documents and records in accordance with established systems and processes, so that information is current and readily available for staff.
Undertake standard data entry tasks in accordance with defined systems, to ensure information is organised and readily available.
Assist in creating simple images or information using standardised templates, such as graphs or tables to support the drafting of reports for staff.
Maintain tidiness and order in reception area, conference rooms, training rooms and ensure all promotional and training material is readily available;
Restock common refreshment and work areas – paper, utensils, photocopy machines and refreshments and alert managers when items need to be replenished;
Issue and record of office stationaries supplies. Prepare and submit the monthly stationaries consumption report as and when required;
Any other duties as required.
STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. Experience: Two or more years of experience in general administrative work.

Knowledge & Skills:

Ability to use standard office equipment such as photocopiers and scanners.
Ability to follow standard business support processes and procedures.
Knowledge of standard office software packages, e.g. Microsoft word.
Ability to provide information using courtesy and tact.
Good attention to details. Language: Language Proficiency in written and spoken English Language.
4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

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Understand and communicate the Strategic Objectives: Builds an understanding of WFP’s Strategic Objectives.
Be a force for positive change: Approaches individual tasks and responsibilities with a positive attitude and demeanor.
Make the mission inspiring to our team: Understands the impact of WFP activities in beneficiary communities.
Make our mission visible in everyday actions: Connects individual tasks and responsibilities to unit’s goals and mission.
People

Look for ways to strengthen people’s skills: Seeks opportunities to build and enhance individual skills.
Create an inclusive culture: Demonstrates respect and understanding for diversity and cultural differences.
Be a coach & provide constructive feedback: Identifies and approaches colleagues or supervisors to serve as coaches.
Create an “I will”/”We will” spirit: Sets clear goals and measurable targets for own tasks and responsibilities.
Performance

Encourage innovation & creative solutions: Assesses own tasks and responsibilities to find ways to be more efficient.
Focus on getting results: Maintains accurate records of completion times and tasks in own areas of responsibility.
Make commitments and make good on commitments: Understands responsibilities and the metrics associated with own tasks.
Be Decisive: Notifies supervisors of dangerous situations or potential issues that may arise while in the field or office.
Partnership

Connect and share across WFP units: Understands WFP’s organizational structure, including the purpose and mission of each unit.
Build strong external partnerships: Supports team in working with colleagues and WFP’s partners in the field toward common goals.
Be politically agile & adaptable: Maintains a professional and courteous relationship with other WFP employees and partners in the field.
Be clear about the value WFP brings to partnerships: Understands own team’s contributions in its partnerships with internal and external stakeholders.
TERMS AND CONDITIONS

The United Nations World Food Programme is an equal opportunity employer. Qualified female candidates and UAE Nationals are strongly encouraged to apply.
Only those candidates shortlisted will be notified.

Please click on the button below to Apply.